Terms and Conditions at Win.Bet Casino

User Agreement and Legal Age

Creating an account at Win.Bet establishes a binding legal agreement between you and 138 Soft SRL, a company registered in Costa Rica under number 546345. We operate under gaming authorization from the Anjouan Offshore Financial Authority in the Comoros Union. By completing registration on our casino official website, you confirm acceptance of these Terms and Conditions, our Privacy Policy, Bonus Terms, and all related policies.

You must meet minimum age requirements to use our online casino services. Players must be at least 18 years old, or meet whatever higher minimum gambling age applies in their jurisdiction. We take underage gambling seriously and immediately terminate accounts of minors, confiscating all balances without refund. During KYC verification, we check birth dates against government-issued identification to ensure compliance.

Single Account Policy

Each individual may maintain only one Win Bet account. Creating multiple accounts constitutes a serious violation of our terms, regardless of reason. We employ sophisticated detection systems including IP address tracking, device fingerprinting, payment method analysis, behavioral pattern recognition, and personal information cross-referencing to identify duplicate accounts.

Players caught operating multiple accounts face immediate consequences: closure of all related accounts, forfeiture of balances across all accounts, cancellation of pending withdrawals, voiding of winnings obtained through multi-accounting, and permanent ban from the platform. These measures protect legitimate players and prevent bonus abuse.

You bear full responsibility for your account security. This includes maintaining password confidentiality, never sharing login credentials with anyone, using strong passwords containing uppercase and lowercase letters plus numbers and symbols, enabling two-factor authentication when available, and promptly notifying support of any unauthorized access. WinBet cannot be held liable for losses resulting from compromised credentials you failed to protect.

Restricted Jurisdictions

Win.Bet cannot accept registrations from players in certain countries due to regulatory restrictions. Prohibited jurisdictions include Austria, France and all French territories, Germany, Netherlands and Dutch territories, Spain, Comoros Union (our licensing jurisdiction prohibits serving its own residents), United Kingdom, United States and all US territories including Puerto Rico and Guam, and all countries on the FATF (Financial Action Task Force) blacklist for money laundering concerns.

Attempting to circumvent geographic restrictions through VPNs, proxy servers, or other masking technologies violates our terms. We verify player location through IP geolocation, KYC document review showing residence address, and additional checks when suspicious activity is detected. Players found using location-masking tools face account closure and balance forfeiture.

Payment Terms and Processing

Win Bet accepts deposits in multiple currencies including Bitcoin, Ethereum, Litecoin, Tether, USD, and EUR. The minimum deposit amount is $10 across all payment methods. We don’t charge deposit fees, though your payment provider or blockchain network may impose their own fees. Deposits typically process within 2-20 minutes depending on the method selected.

All deposits must originate from payment accounts in your own name. Third-party deposits violate anti-money-laundering regulations and will be rejected or reversed. For cryptocurrency deposits, you’ll receive a unique wallet address for each transaction. For card deposits, we accept Visa and Mastercard.

Withdrawal requests must use the same payment method as your deposit unless technical limitations prevent this, in which case alternative methods may be arranged through support. Minimum withdrawal is $10, maximum is $10,000 per 24-hour period for standard accounts. VIP members can negotiate higher daily limits based on their activity level.

Before processing your first withdrawal, we require identity verification including government-issued photo ID, proof of address dated within 90 days, and verification selfie holding your ID document. This KYC process typically completes within 18-36 hours. We reserve the right to request additional documentation or delay withdrawals if we detect suspicious activity, bonus abuse, terms violations, or incomplete verification.

Bonus Wagering Requirements

All promotional offers at Win.Bet carry specific wagering requirements that must be completed before withdrawal. Welcome deposit bonuses require 40x wagering of the bonus amount within 24 hours of activation. Free spin winnings need 30x wagering within 5 days. Daily 20% cashback requires 3x wagering with a maximum cashback of $370 per day.

Maximum bet limits apply when playing with active bonuses. Exceeding these limits—even on a single spin—can result in bonus cancellation and voiding of all associated winnings. Standard maximum bet is €10 per spin or bet with deposit bonuses. Certain high-volatility slots and games with bonus-buy features are restricted from bonus play. Playing these games doesn’t contribute to wagering progress and may cause bonus forfeiture.

Table games, video poker, and live casino games contribute only 5% toward wagering requirements, making them impractical for bonus clearing.

Prohibited Actions and Violations

Win Bet strictly prohibits multiple account creation, collusion or coordination with other players, using bots or automated playing software, exploiting software bugs or errors for financial gain, systematic bonus abuse patterns, money laundering or suspicious financial activity, providing false registration information, fraudulent or deceptive behavior, and any conduct we determine violates fair play principles.

Upon detecting violations, we may terminate accounts, confiscate balances, void bets and winnings, report serious violations to relevant authorities, and freeze accounts for up to 180 days during investigations. Our decision in these matters is final.

Liability Limitations and Dispute Resolution

WinBet provides services on an “as is” basis without warranties of continuous availability or error-free operation. We’re not liable for losses caused by technical malfunctions, server outages, internet connectivity issues, payment processor failures, or events beyond our reasonable control.

Disputes should first be addressed through our support team at [email protected]. If informal resolution fails, escalate to our Anjouan licensing authority. Unresolved matters will be settled through binding arbitration under Costa Rican law. By accepting these terms, you waive rights to class-action participation or jury trials.

We may modify these Terms at any time with changes effective immediately upon posting. Continued use after modifications indicates acceptance.